Device

[Device] New Product Introduction - XPass Q2
Article Updated: Oct 21, 2026 XPQ2-DB Firmware: v1.0.0_20260220 or later XPQ2-DPB Firmware: v1.0.1_20260804 or later Available BioStar 2 Version: v2.9...
Wed, Oct 21, 2026 at 12:57 PM
[Notice] Devices with the New iClass Chip Cannot Downgrade to a Lower Version
Due to hardware changes in Suprema devices, a downgrade is impossible for new hardware products. Please refer to the table below for the firmware version t...
Mon, Oct 19, 2026 at 7:48 PM
[BioStar 2] New Product Introduction - BioEntry W3
Available BioStar 2 Version: v2.9.7 or above Available BioStar 2 Device SDK Version: v 2.9.6.0 or above Available Suprema G-SDK Version: v1.7.0 or above ...
Thu, Oct 15, 2026 at 10:29 AM
[BioStar 2] Visual Face Devices' Master and Slave Configuration
Updated Oct 15, 2026         Suprema's Visual Face devices cannot be added as RS-485 Slave devices alongside Fingerprint, Face (e.g., FaceStation 2 or...
Thu, Oct 15, 2026 at 10:26 AM
[Device] Changing the Device Language (Translation)
Updated Apr 20, 2026 To change the language displayed on the device, you have to change the device's resource file.  Follow the steps below to tran...
Wed, Oct 7, 2026 at 3:37 PM
[BioStar 2] Supported Device and Firmware of MIFARE Plus EV1 Card SL1, SL3, and SL1/SL3 Mix Mode
Updated: 2026-Sep-21 From BioStar 2 v2.9.11, SL1, SL3, and SL1/SL3 Mix Mode for MIFARE Plus EV1 card is supported. SL1: Compatible mode with MIFARE C...
Wed, Sep 23, 2026 at 10:54 AM
[Both BioStar] Network Reset and Factory Reset for Devices without an LCD Screen
Updated: 2026-Sep-21 Affected Products & Versions BioEntry P2, BioEntry W2, XPass 2, BioEntry W3, XPass Q2 CoreStation, CoreStation 20 Devices w...
Mon, Sep 21, 2026 at 2:16 PM
[Device] Supported Device and Firmware of DESFire EV2 Secure Messaging
Updated: 2026-Sep-17 DESFire EV2 Secure Messaging is supported on the devices listed below. Refer to the table for the minimum firmware version required...
Mon, Sep 21, 2026 at 1:58 PM
[BioStar 2] Supported Product and Version List of Custom Smart Card
    The custom smart card layout is supported on the following products once you match the correct version. If you would like to check what the custom smart...
Fri, Sep 11, 2026 at 11:05 AM
[BioStar] Supported Device and Firmware of Master Admin / 2 Step Authentication
Updated: 2026-Jan-16 Starting from BioStar 2 v2.9.11 and BioStar X v1.0.0, the Master Admin and 2 Step Authentication features are supported. Product ...
Thu, Jul 9, 2026 at 12:00 PM