Technical Support | Suprema

Affected Version: BioStar v2.9.5 or above   From v.2.9.5 of BioStar 2, the function "Enroll Profile Photo & Visual Face Using a Webcam"...

Affected Version: v2.9.3 or higher version Required License of cardPresso: cardPresso XXL edition by cardPresso From BioStar2 v2.9.3, users can help...

Affect Version:  BioStar v2.9.7 or higher Compatible Device Firmware Version:  FaceStation F2 v2.2.0 or higher BioSation 3 firmware v1.3.1 or higher ...

Affected Version: BioStar v2.9.4 or above   Affected Products & Versions: CS-40 v1.7.1 or above   Suprema integrated a “Wireless Door Lock” fro...

    Suprema introduced a licensing system for using specific functions on some devices. Device licenses are issued based on the device's serial number (...

Affected Version: BioStar 2.9.5 or above   This improvement in the Trigger & Action menu of BioStar 2 software is to support emergency cases where a...

Affected Version: BioStar v2.9.5 or above   From v.2.9.5 of BioStar 2, the function "Timed Anti Passback (Timed APB)" has been introduced ...

Affected Version: BioStar 2.9.5 or above  In order to understand and apply the [Quick Action] feature properly, you must first check out the newly impro...

   Affected Version: v.2.9.3 or higher versions From v.2.9.3 of BioStar 2, the function "Backup & Restore" has been introduced newly. Tha...

Affected Version: BioStar 2.9.1 and above  Affected Products & Versions:  - BioStaion 3 version 1.1.0 to be released in April 2023  - XStation 2 versi...