Device

[BioStar 2] Supported Product and Version List of Custom Smart Card
    The custom smart card layout is supported on the following products once you match the correct version. If you would like to check what the custom smart...
Fri, Dec 13, 2024 at 8:47 AM
[Both BioStar] 1st Generation Device / Entry Level Device / 2nd Generation Device / On-Device AI Device
Sometimes, when we refer to a group of devices, Suprema agents may say a 1st generation device, entry-level device, 2nd generation device, or On-Device AI d...
Thu, Nov 21, 2024 at 8:25 AM
[BioStar 2] Mask or Hide User ID/Name on Device Screen When Authentication Succeeds​
Affected Version: BioStar 2.9.6 or above  Affected Products & Versions:   BioStation 3 Firmware Version 1.3.0 or above FaceStation F2 Firmware Versio...
Fri, Nov 15, 2024 at 1:11 PM
[Device] XPass D2 Firmware Upgrading Guide (v1.7.0 or Above)
Updated: September 24, 2024    Suprema's XPass D2 is an outdoor compact RFID reader that requires two steps for firmware upgrades: one for the micom...
Fri, Oct 18, 2024 at 10:04 AM
[BioStar 2] New Product Introduction - FaceStation F2
Applied to : FW v1.0.0_20200916 or high version BioStar v2.8.6 or high version FaceStation F2 (FSF2 for short) is a new Facial authentication prod...
Thu, Oct 17, 2024 at 1:37 PM
[BioStar 2] New Product Introduction - BioEntry W3
Available BioStar 2 Version: v2.9.7 or above Available BioStar 2 Device SDK Version: v 2.9.6.0 or above Available Suprema G-SDK Version: v1.7.0 or above ...
Thu, Oct 17, 2024 at 1:35 PM
[BioStar 2] New Product Introduction - BioStation 3
Article Updated on 1 Nov 2023 Applied to: FW v1.0.0_20220901 or above Available BioStar 2 Version:  v2.9.0 or above Available BioStar 2 Device SDK Versio...
Thu, Oct 17, 2024 at 1:34 PM
[BioStar 2] Visual Face Devices' Master and Slave Configuration
Updated Oct 17, 2024         Suprema's Visual Face devices cannot be added as RS-485 Slave devices alongside Fingerprint, Face (e.g., FaceStation 2 or...
Thu, Oct 17, 2024 at 1:14 PM
[BioStar 2] Notice for Usage of Combined Environment 1st Generation Entry Level Devices and 2nd Generation or On-Device AI Devices
When you construct BioStar 2 with 1st generation entry-level devices and 2nd generation or On-Device AI devices, you can encounter a sync error and not oper...
Thu, Oct 10, 2024 at 3:59 PM
[BioStar 2] How to Upgrade BioEntry W3 Firmware via USB
    BioEntry W3 does not have an LCD screen; however, it supports firmware upgrading via USB. To use this feature, please prepare USB C-type memory and foll...
Mon, Oct 7, 2024 at 5:07 PM