Device

[BioStar 2] Desfire EV 2 Support
The original post of this information was made in the announcement below:  http://support.supremainc.com/discussions/topics/24000006461 Dear Valued Partne...
Fri, Aug 24, 2018 at 10:00 AM
[BioStar 2] Delete & Sync Device (Force Device Synchronization with Server)
Sync Issue Types There are two types cases where the device is out of sync when you're using Automatic User Synchronization in the Setting > Server...
Thu, Aug 23, 2018 at 10:58 AM
[BioStar 2] Using 2nd Generation Devices with DDNS
2nd generation devices can work with DDNS in BioStar 2.  This does not work for BioLiteNet, BioEntry Plus, and BioEntry W, Xpass, Xpass S2 (blackfin/entry ...
Thu, Aug 9, 2018 at 8:01 AM
[BioStar 1] Uploading Users from Device to Server
Normally, you would backup and restore a database to restore your previous user database.  However, if there is a special circumstance where you have to up...
Thu, Jul 19, 2018 at 5:08 PM
[Both BioStar] Entry Device Firmware (Xpass, Xpass S2, BioEntry Plus, BioEntry W, BioLiteNet)
The line of 1st generation entry level devices are as follows: Xpass, Xpass 2, BioEntry Plus, Bioentry W, BioLiteNet These devices (with the latest hardw...
Thu, Jul 19, 2018 at 4:03 PM
[BioStar 2] Supervised Input
The DM-20 and CoreStation can detect 4 states such as ON, OFF, Open, and Short Circuit by using the Supervised Input port. With the ‘Trigger and Action’ fun...
Mon, Jul 9, 2018 at 4:54 PM
[BioStar 2] FaceStation 2 Backward Compatibility Mode
The Backward Compatibility (Enrollment v1.0.1) menu was added for the compatibility of face template enrolled in firmware version 1.0.1 or older. FaceStat...
Wed, May 16, 2018 at 7:55 AM
[BioStar 1] Importing BioStation Device Logs with USB
This only applies to BioStation 1.  You can export the device logs from the device and then import it with BioStar by plugging in the USB in the BioStar...
Tue, May 8, 2018 at 3:35 PM
[BioStar 1] FaceStation 1 Template Size
Below are some answers regarding FaceStation 1 template sizes Is a video saved in the Database? FaceStation does not record any videos. Hence such info...
Wed, May 2, 2018 at 3:00 PM
[Both BioStar] BioStation 1 / 2 Supported Intercom Device
BioStation 2 BioStation 2 works with analog intercoms. If you're curious which product we have tested with internally, the model name is below:  ...
Thu, Apr 5, 2018 at 4:24 PM