Device

[BioStar 2] FaceStation 2 Motion Sensor
On the device menu of FaceStation 2, you can configure how far the device will scan a user.  If you don't want the device to attempt to scan people tha...
Thu, Aug 24, 2017 at 11:10 AM
[BioStar 1] FaceStation Proximity Level
FaceStation has a feature called a proximity level. This is a feature that allows you to set the distance in which the user will be scanned.  If the proxim...
Thu, Aug 24, 2017 at 11:05 AM
[BioStar 2] What Does the Yellow Exclamation Mark Mean? (Synchronization Issue)
If your device appears as below with a yellow triangular icon with a exclamation mark, it means that the device isn't synchronized with the server.  ...
Mon, Aug 21, 2017 at 10:47 AM
[BioStar 1] Troubleshooting Device Time Issue
If you would like to synchronize the time of the device with the server, you will have to set the device to server mode.  Refer to the article below:  ...
Thu, Aug 17, 2017 at 5:06 PM
[BioStar 1] Uploading Logs Manually
You may want to upload the logs manually in the following occasions:   a. your devices are using direct connection mode (logs aren't uploaded automa...
Wed, Aug 2, 2017 at 1:44 PM
[BioStar 2] A2 and FaceStation2 Home Screen Configuration
With A2 and FaceStation 2 you have the option to modify the icons on the home screen by configuring them on the device itself.  A2 Go to the following ...
Fri, May 12, 2017 at 1:41 PM
[BioStar 1] FaceStation Kernel Upgrade
You cannot upload the kernel of FaceStation in BioStar 1. You have to upload the kernel file to a USB and insert it in the device to upgrade the kernel.  ...
Tue, Apr 4, 2017 at 3:21 PM