BioEntry W3 does not have an LCD screen; however, it supports firmware upgrading via USB. To use this feature, please prepare USB C-type memory and follow the guide below. If you do not follow the guide correctly, you cannot use the feature well.
Step 1> Save the firmware upgrade file to your USB memory.
- Make sure to save only one firmware file on the USB memory before the firmware upgrade.
Step 2> Connect the USB memory to the device.
Step 3> When the 'Admin Auth Require' message appears, authenticate using an Admin-level credential.
- Register an administrator on the device in BioStar 2. If there is no administrator on the device, the firmware upgrade cannot proceed.
- How to register a device administrator in BioStar 2? (Relevant Article - Configuring an Administrator to Lock the Menu)
- How do you batch edit the device administrator? (Relevant Article - [BioStar 2] Adding Administrators Using Batch Edit of Devices)
Step 4> After successful administrator authentication, The firmware file will be transferred to the device.
Step 5> When the firmware file transfer is complete, a message to remove the USB memory will appear on the screen.
Step 6> Remove the USB memory.
- If the USB memory is not removed, the firmware upgrade will restart after the device restarts.
Step 7> After the firmware upgrade, the device will automatically restart.
- DO NOT disconnect the power supply while upgrading the device firmware. The device may malfunction.
Suprema's USB memory recommendations:
