Affected Version: BioStar 2.9.6 or above 

Affected Products & Versions: 

 BioStation 3 Firmware Version 1.3.0 to be released at the end of June 2024 

FaceStation F2 Firmware Version 2.2.0 to be released in August 2024


Overview

When integrating Suprema product with third-party controllers via Wiegand major 3rd party controllers are designed to send the same authentication feedback multiple times, which causes Suprema device to go in a loop. 

In order to cancel out (ignore) repetitive (continuous) authentication signals being sent from the 3rd party controllers after the same authentication signal at the first time, using BioStar 2 Trigger and Action feature in the device by determining the duration to ignore repeated signals based on particular firmware with this feature. This customized firmware with the usage of BioStar 2 software ensures Suprema device to not replay the authentication signal multiple times for a single authentication event. 




How to set up  Ignore Repeated Signals Duration feature

MUST USE PROPER FIRMWARE FOR THIS FEATURE 
CHECK YOUR BioStation 3 Firmware to be greater than 1.3.0, and for FaceStation F2 to be greater than 2.2.0 
If not follow this link ▶ and upgrade your firmware FIRST 


After checking/ upgrading firmware to proper version 

  • Go to BioStar 2 → Device → Click on the particular device Check the firmware version 
  • Device Advanced Trigger & Action +Add


※ If [Ignore Repeated Signals Duration (ms)] is set to 0 (zero), repated signals will not get ignored. 

The [Ignore Repeated Signals Duration (ms)] value can be set from 0 to 10,000 milliseconds

The Default value for   [Ignore Repeated Signals Duration (ms)] is 0.


Video Guide