Known Issues
Affected Products and Versions FaceStation 2 v1.4.0 or above FaceLite v1.2.0 or above For some reason, you will need to upgrade the firmware to use...
Wed, Jun 4, 2025 at 10:53 AM
Fix Version of BioStar 2: v2.9.9 or higher version Affected Version of BioStar 2: v2.9.8 When you use the BioStar 2 Report function in v2.9.8, you ma...
Mon, Apr 21, 2025 at 3:27 PM
Fix Version of BioStar 2: v2.9.7 or higher version Affected BioStar 2 version: v2.9.6 or lower version Affected Chrome version: v127, v128, and v129 ...
Thu, Apr 10, 2025 at 5:47 PM
Backup and Restoration Procedure for Custom Certificates during BioStar 2 Upgrade This document provides special guidelines for customers using self-gen...
Thu, Dec 12, 2024 at 2:25 PM
Article Updated: 15-11-2024 (DD-MM-YYYY) Affected Products & Versions: FaceStation F2 Firmware: Version 2.2.0 With the enhancement of security mea...
Fri, Nov 15, 2024 at 11:45 AM
Fix Version of BioStar 2: v2.9.8 or higher version Affected Version of BioStar 2: v2.9.7 1. Issue Summary: In the BioStar 2 v2.9.7, there is a kn...
Thu, Oct 24, 2024 at 10:15 AM
Fix Version of BioStar 2: v2.9.7 or higher version Affected Version of BioStar 2: from v2.9.3 to v2.9.6 If you're using BioStar 2 with the ver...
Thu, Oct 24, 2024 at 9:55 AM
Affected Products&Versions CS-40 v1.4.1 or v1.4 FaceStation 2 v1.4 FaceLite v1.2 From CS-40 v1.4, the CS-40 supports Face Matching Feature with F...
Wed, Sep 25, 2024 at 3:21 PM
Applied Product: Mobile Access Why is Apple Pay showing up? Apple Pay may popup depending on the condition of your iPhone use. See below to understand ...
Tue, Sep 3, 2024 at 11:12 PM
Affected Version: BioStar 2 Software Version 2.9.3 Fixed: V2.9.6 Article Updated: July 2, 2024 Summary of Issue Symptoms BioStar 2 Restore tool retu...
Tue, Jul 2, 2024 at 4:30 PM