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[BioStar 2] Which Data Can Be Recovered When Your Database Becomes Wrong?
Because of various reasons, you can meet your BioStar 2 server runs incorrectly. In this case, Suprema agents may ask you to share your BioStar 2 log, T&am...
Tue, Mar 16, 2021 at 3:52 PM
[BioStar 2] Cannot Keep the Custom Language Resource File of BioStar 2 Upgrade Progress
The BioStar 2 resource file is located at <BioStar 2 installed folder\nginx\html\resources> as the below image. This article is for the user who met ...
Mon, Mar 15, 2021 at 3:07 PM
[BioStar 2] Enhanced Security Settings (in BioStar 2.7.11)
In BioStar 2.7.11, Suprema improved features that are related to security. Improved features are following below. Added logic to check file extensions to...
Mon, Mar 15, 2021 at 2:21 PM
[BioStar 2] Delete AC Event Log and AC System Log Automatically
These features below have been introduced with BioStar 2.6 Deleting AC Event Log Automatically You can configure in the following menu:  Settings >...
Wed, Mar 10, 2021 at 2:31 PM
[BioStar 2] Cannot see the event logs in BioStar 2 Monitoring
Applied to Maria DB Problem: Cannot see the event logs in BioStar 2 monitoring for certain month Related Problem: Cause   - The schema of Mar...
Wed, Mar 10, 2021 at 2:23 PM
[BioStar 2] Improved the Scheduled Unlock Zone Function to Support Elevator
    What we want to introduce on this page is a feature that can manage Elevator control, not only Floor Level and Access Group but also allowing a user to ...
Wed, Mar 10, 2021 at 1:47 PM
[BioStar 2] Issuing Suprema Mobile Access Cards via BioStar 2 User CSV Import
Sometimes, you can meet the case which requires registering users' multiple cards at once. In this case, you can investigate with the CSV Import feature...
Wed, Mar 10, 2021 at 1:38 PM
[BioStar 2] 'Specific Devices(Only Devices Belonging to the Access Group)' Option
    From the BioStar 2.7.11, a new user synchronization option is included.     The user synchronization option, 'Specific Devices(Only devices belongi...
Tue, Mar 9, 2021 at 4:33 PM
[BioStar 2] Stabilization of the Thermal Camera Function and Changed Temperature Column for Event Logs and Real-Time Logs
Suprema has improved some thermal functions in BioStar 2.8.8 to improve user convenience. 1. When sending email notifications in Trigger & Action fo...
Tue, Mar 9, 2021 at 4:22 PM
[BioStar 2] BioStar Service Doesn't Start After Java Upgrade / Uninstall
BioStar 2.6 uses Java version 1.8.0_161.  If the version of Java has been updated or has been deleted from the control panel, the service will not start. (...
Mon, Feb 1, 2021 at 4:50 PM