Server
When you activate the new subdomain from the existing configuration, please follow the below instructions. The process below should only be run after w...
Fri, Dec 31, 2021 at 6:43 AM
Sometimes you will meet a challenge to move your BioStar 2 server from one PC to another PC due to various reasons; the original BioStar 2 server PC is b...
Mon, Mar 15, 2021 at 12:51 PM
If you are using BioStar version 1.52 and above, you can use the following procedure to upgrade your BioStar version and reap the benefits, such as bug f...
Wed, Aug 4, 2021 at 7:26 PM
Affected Products & Versions BioStar v2.8.11 or later FaceStation 2 v1.5.0 or later FaceStaiton F2 v1.1.0 or later The Occupancy Limit Zone en...
Tue, Jul 27, 2021 at 12:52 PM
BioStar 1 is designed to support BioStar 2 devices with some limitations, because BioStar 1 system and BioStar 2 system are different from many aspects. Thi...
Sat, Jul 24, 2021 at 11:46 AM
In case of recent firmware of V2 which has Daylight Saving Time feature, it supports another field of log data of the firmware. It is not compatible with B...
Fri, Jul 23, 2021 at 9:54 AM
This document will guide you to understand a way to set BioStar 2 and device time properly. If the images are missing below, please try the following link ...
Sun, Jul 4, 2021 at 8:53 PM
In the case of other administrator except the user ID 1, you cannot see the Advanced Security Settings to set the Encrypt Personal Data On Database. It ...
Mon, May 31, 2021 at 5:55 PM
Summary When the BioStar 2 Server has been restarted by Windows Update or an abnormal situation, the existing component of BioStar 2 server could be corrup...
Wed, May 19, 2021 at 3:37 PM
Due to the discontinued BioStar 1, Suprema recommends migration to BioStar 2 for customers using BioStar 1. BioStar 1.x support discontinuance notice ...
Tue, Apr 6, 2021 at 3:11 PM