Changes

Authentication

  • Devices authenticate using locally stored users.
  • Server-side authentication is not supported.

Users

  • Added a user synchronization feature.
  • Due to user sync, user data and access levels are now stored on the device.
  • Synchronizing 10,000 users takes about 5 minutes, depending on network conditions.

Device System

  • AIR V2.11.0 is built based on Suprema XPass 2 firmware V1.5.0.
    • Versions up to 9.0 used Airfob Space firmware.
  • Firmware downgrades are not supported.
    • Downgrades to versions such as 9.0 or V2.8.1 are not allowed.
  • LED behavior follows Suprema XPass 2 standards.
    • Airfob Space firmware LED indicators have been removed, including:
      • Device not registered
      • Server not connected (API, RabbitMQ)
      • Login failure
  • BioStar 2 compatibility is supported.
  • Allowed firmware transitions:
    • Suprema V1.5.0 → AIR V2.11.0 → Suprema V1.5.0 is supported.
    • Exception: AEM, AE-MC, and AE-MU devices will become blockedif upgraded to Suprema firmware.
      • These models are not recognized by Suprema firmware.

Migration Process

When upgrading from version 9.0 or below to V2.11.0, device data is migrated from Airfob Space FW format to AIR FW format.

Migration Steps

  1. Upgrade from 9.0 to V2.11.0.
  2. Firmware downloads and the device reboots.
  3. Migration preparation occurs during boot.
  4. Device clears configuration settings and reboots again.
  5. After reboot, device converts stored data to the AIR FW format.
  6. A success buzzer sounds (tone depends on buzzer settings).

How to Confirm Migration Success

  • Device appears online in the portal.
  • Firmware version displays 11.0.
  • Device event logs appear normally.

If Migration Fails

If the device remains offline:

  1. Reboot the device.
  2. Check for the success buzzer.
  3. If no buzzer sounds and the device stays offline:
    • Delete the device and register it again, or
    • Downgrade to 8.0 or V2.9.0 using BioStar 2, then upgrade again to V2.11.0 from the portal.

Fixes

  • Fixed an issue where, when using a static IP, internal firmware logic incorrectly modified network settings.