Feature Overview

LinkPass is an app-free mobile credential available in BioStar Air. It allows administrators to grant door access to users without requiring any app installation or use of BLE/NFC. LinkPass works entirely through the BioStar Air cloud and is activated via a secure web link, making it ideal for guest access, deliveries, or low-security entry points such as parking gates and lobbies.


Navigating to the Feature

To issue a LinkPass credential:

  • Log in to the BioStar Air Admin Portal
  • Navigate to Users
  • Create a new user or edit an existing user
  • Scroll down to the Card Detail section
  • Enable Web Card
  • Check the box next to LinkPass


Step-by-Step Instructions

  1. Sign in to the BioStar Air Admin Portal.
  2. Go to the Users tab and select an existing user or click + Add User to create a new one.
  3. In the user detail view, scroll to the Card Detail section.
  4. Enable the Web Card option.
  5. Check the box next to LinkPass.
  6. Assign a valid email address or phone number to the user to ensure they receive the credential link.
  7. Assign appropriate access levels and set the validity period for the user.
  8. Click Save to issue the credential.
  9. The user will receive an invitation via email or SMS with a unique LinkPass URL.


How Users Use LinkPass

  1. The user opens the LinkPass URL from the message they received.
  2. A webpage displays all doors assigned to them, each with an Open button.
  3. Clicking Open sends a cloud-based unlock command to the reader—no BLE or NFC is needed.


Common Issues & Considerations

  • Credential Scope: LinkPass credentials allow access to the same doors as any other credential assigned to the user. For this reason, do not issue LinkPass credentials to users with access to secure areas.
  • No App Required: LinkPass operates via a web browser—no mobile app, Bluetooth, or NFC is required.
  • Cloud-Based Access: LinkPass commands are transmitted through the BioStar Air cloud and can be activated from anywhere with internet access. There is no geofencing.
  • Reader Connectivity: Door readers must be online and connected to BioStar Air for LinkPass to function correctly.
  • Use Case Recommendation: LinkPass is best suited for temporary visitors, deliveries, and low-security areas like lobbies or parking gates.