Overview

Managing your site settings in BioStar Air is essential for effective administration. This guide will walk you through the available settings and how to configure them.

Note: Customers who began using BioStar Air access control before May 2025 may still be using the Airfob Space app, which has since been rebranded as the Suprema Pass app. Both apps offer identical functionality and are fully compatible. There is no need for existing users to switch — mobile credentials work seamlessly across both.

Accessing Site Settings

To navigate to your site settings in the BioStar Air web portal:

  • Go to Settings on the left-hand menu.
  • Select Site. This section contains most of the settings you’ll need.




Site Profile

  • Site Name: Displays the name of your site, which can be changed at any time by typing a new name and clicking Apply.
  • Site ID: A unique identifier useful for support requests. You can copy and paste it when communicating with the MOCA team.
  • Country: Set during site creation and cannot be changed later. If a change is necessary, it must be done through the BioStar Air Partner Portal.


Site Settings

  • Time Zone: Can be changed at any time.
  • Use DST: Enables or disables daylight saving time, applicable in certain regions.
  • T&A on Mobile: Related to time and attendance features, covered in a separate guide.
  • Long Press (Touch & Hold): Allows users to press and hold a mobile credential in the Suprema Pass app to open doors from a distance—useful for parking gates.
  • Event Log Time Display:
    • Device Time: Displays event logs based on each device’s time zone (configured in device settings).
    • Site Time: Displays logs in the site’s time zone—useful for sites with all devices in one location.
  • Card ID Reading Method: Configures how Airfob Patch transmits card data when used with third-party readers.


Security Settings

  • Lock Inactive Accounts: Automatically disables admin accounts after a period of inactivity.
  • Email Authentication: Requires administrators to verify login attempts via email for two-factor authentication.
  • Set Full Access by Default: Grants new users full access by default. Disabling this requires manual access level assignment. Temporary Users never receive full access automatically, even if the above setting is enabled.
  • Password Strength: Options include Weak, Medium, or Strong to align with security policies.
  • Password Validity Period: Requires password resets every 30, 60, or 90 days.
  • Max Offline Time:Defines how long a mobile credential remains valid without an internet connection.
    • Default: 5 minutes.
    • Can be set from 1 minute to 8 days.
    • Useful for balancing security and convenience, especially in remote sites with limited connectivity.


Management

The only option available under this tab is Delete Site. This action is irreversible and can only be performed by a Master Administrator.


Additional Features

  • QR Reader: Enables support for QR code readers connected to readers. If no QR readers are in use, this setting should remain off.
  • Video Management: Supports ONVIF-compatible IP cameras. This must be activated to integrate video surveillance with BioStar Air.


By configuring these settings properly, you can ensure that your BioStar Air site operates smoothly and securely.