Feature Overview

The Door Status feature in BioStar Air provides real-time monitoring of doors connected to the system. Administrators can check whether doors are locked or unlocked, view door sensor status, and remotely control access by locking or unlocking doors.

Note: Customers who began using BioStar Air access control before May 2025 may still be using the Airfob Space app, which has since been rebranded as the Suprema Pass app. Both apps offer identical functionality and are fully compatible. There is no need for existing users to switch — mobile credentials work seamlessly across both.



Monitoring Door Status in the Web Portal

To access door status in the BioStar Air web portal:

  1. Go to Monitoring > Door Status.
  2. The system will display a list of doors currently connected.

Understanding Door Status Indicators

Each door entry includes:

  • Relay Status - Indicates whether the door is locked or unlocked.
  • Door Sensor - Shows whether the door is physically open or closed.

Remotely Unlocking a Door

If a door is online and connected to BioStar Air, you can unlock it remotely:

  1. Click the Open Door button.
  2. The relay status will update to Unlocked.
  3. After a set duration, the door will return to its locked state.

Permanently Unlocking a Door

To keep a door unlocked indefinitely:

  1. Click the Menu icon next to the door.
  2. Select Unlock Mode.
  3. The relay will remain in an unlocked state.

To restore normal operation, select Release in the menu.

Forcing a Door to Lock

To lock a door regardless of the current schedule:

  1. Click the Menu icon next to the door.
  2. Select Lock Mode.
  3. The relay will switch to a locked state, preventing entry.

To release the door back to normal operation, click Release.


Monitoring Door Status in the BioStar Air App

To check door status using the BioStar Air mobile app:

  1. Open the BioStar Air app.
  2. Tap the Monitoring tab at the bottom of the screen.
  3. Select Door Status.
  4. The system will display all doors currently connected.

Viewing Door Information

The app provides the following details for each door:

  • Door Name
  • Group Assignment
  • Relay Status (Locked/Unlocked)
  • Door Sensor (Open/Closed)

Controlling Door Access from the App

If the door is connected to the network, you can:

  • Tap Open to remotely unlock the door.
  • Set Lock/Unlock Modes to override schedules.
  • Release a locked or unlocked mode to return to normal operation.

Refreshing Door Status

To update the current status of doors:

  1. Tap the Refresh button at the top of the screen.
  2. The system will retrieve the latest status of all doors.