The recent Airfob Pass app has a button to send the analysis data from the Airfob Pass to MOCA team.
Please see the below steps and click [Bug Report] while the device does not recognize presenting Mobile Access.
Step 1: Press the right top icon from your mobile card as follows.
Step 2: Press [Bug Report] button while the device does not recognize presenting Mobile Access.
Step 3: Press Info and then, capture the screen on the information page
Step 4: Please generate Support ticket and mention the information when you send the Bug Report.
- Date/time when you click [Bug Report].
- Screenshot of the info
- BLE Activation [YES/NO]
- NFC Activation [YES/NO]
- (Optional) Site ID