User
Affect Products & Versions X-Station 2 v1.0.1_20210329 or above BioStar v2.8.11 or above X-Station 2 QR device can store the data in third-party Q...
Tue, Jun 15, 2021 at 8:24 AM
Up to BioStar 2.7.12, there was a limitation when you fill in the User Information in the BioStar 2. When you put 'hyphen' and 'underscore&#...
Wed, Mar 10, 2021 at 4:59 PM
Site registration 1. Go to Settings>Mobile Access. 2. Turn off the 'Mobile Access Setting' of the old site. You will hear beep sound...
Fri, Jan 22, 2021 at 1:43 PM
1. Please select all mobile users then export them as CSV file. 2. Delete the mobile relevant columns. 3. Save this file as .csv file ...
Wed, Jan 20, 2021 at 2:09 PM
You may be running into the following error when uploading a user from the device: Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger) You can lo...
Mon, Aug 27, 2018 at 2:24 PM
BioStar 1's automatic user transfer is not automatic sync feature like BioStar 2 where the users are automatically sent to the devices as they are creat...
Mon, Aug 27, 2018 at 2:03 PM
Manual User Transfer To manually transfer users to the device follow the procedure below. Remember to transfer you Access Groups as well once you have ...
Mon, Aug 27, 2018 at 2:03 PM
Idle user means that there wasn't an authentication success record for 1~6 months. If you're curious what this feature does, please refer to th...
Mon, Aug 27, 2018 at 2:03 PM
The role of admin user is in three cases in BioStar 1. 1. If an admin user is added to a device, the device menu will be locked unless it is accessed...
Mon, Aug 27, 2018 at 2:03 PM