Announcements

[Suprema Mobile Credential] 3 Important Update Notice
1. Airfob Branding Change The name of Suprema Mobile Credential will be changed to Suprema Mobile Access.  Both Suprema Mobile Credential and Suprema M...
Wed, Apr 22, 2020 at 10:53 AM
[Hotfix] Entry 2.x Firmware Nov 2019
Hotfix firmware for 2.x BioLiteNet, Xpass, Xpass S2, BEP, BEW has been released.  Please update your firmware to prevent the issues below:  20191...
Thu, Sep 23, 2021 at 2:43 PM
CS-40 Technical Article Update Announcement
The author of the announcement is Krista Kim who is in charge of CS-40 Sales. ------------------------------------- Dear Valued Partners, We would ...
Wed, Sep 25, 2024 at 3:14 PM
[BioStar 2] CS-40 Setup Manager Release
    Before we had CS-40 Setup Manager, you had to connect all devices from CS-40 to all Slave devices with BioStar 2 to check whether the installation was c...
Wed, Sep 25, 2024 at 2:52 PM
[Hotfix] Entry 2.x Firmware Oct 2019
Hotfix firmware for 2.x BioLiteNet, Xpass, Xpass S2 have been released.  We will update BioEntry Plus, BioEntry W as soon as possible.  Please update y...
Thu, Sep 23, 2021 at 2:44 PM
[Announcement] Omnis and Novus Release
Dear Valued Partners, We are glad to introduce our two brand new devices, Omnis and Novus. Before we have Omnis and Novus, you needed to integrate y...
Mon, Mar 15, 2021 at 2:33 PM
[Hotfix] Entry 2.x Firmware
Hotfix firmware for 2.x BioEntry Plus, BioEntry W, BioLiteNet, Xpass, Xpass S2 have been released.  Each device's fixes are different, but one commo...
Thu, Sep 23, 2021 at 2:41 PM
[Tech Notice] About FW compatibility of base FW of Suprema device (downgrading firmware)
Original announcement: http://support.supremainc.com/discussions/topics/24000005287 Dear Valued Partners, This notification is for caution of FW versio...
Wed, May 23, 2018 at 2:55 PM
[Announcement] Notification About Feature Limitations with 1st Generation Entry Level Devices in BioStar 2
Dear Valued Partners,  In order to benefit from newly added features in BioStar 2, latest firmware corresponding to the new version of BioStar 2 must b...
Wed, Jan 8, 2020 at 8:12 PM
Regarding Announcements
Announcements & Known Issues We update announcements at our Helpdesk page periodically.  Refer to the following link to receive updates via email ...
Thu, Apr 12, 2018 at 2:19 PM