Device

[BioStar 1] Unlocking a Disabled Device
In BioStar 1 you can disable a device via a input.  You can configure it in the Device Input tab. Once that input is made the device will be disabled...
Wed, Nov 22, 2017 at 1:08 PM
[BioStar 2] How to Lock and Unlock your Device / Disable Device
Disabling a device is a security feature you may want to use in order to lock down your doors. When a device is disabled, you will have to unlock the de...
Wed, Nov 22, 2017 at 11:30 AM
[BioStar 2] Signed Firmware
If you checked the firmware folder of BioStar 2 on a recent release (C:\Program Files\BioStar 2(x64)\firmware) , you may see that the firmware have a _sign ...
Wed, Nov 8, 2017 at 8:50 AM
[BioStar 2] FaceStation 2 Ambient Brightness
You should configure the FaceStation 2 ambient brightness based on the environment it is installed in.  High: semi-outdoors. Device should not...
Thu, Oct 26, 2017 at 10:35 AM
[BioStar 1] Door Based Anti-Passback
In BioStar 1 you can create an anti-passback zone if you have purchased and applied a Standard Edition license.  Refer to the attacked Administrator's ...
Thu, Oct 26, 2017 at 10:25 AM
[BioStar 2] FaceStation 2 Motion Sensor
On the device menu of FaceStation 2, you can configure how far the device will scan a user.  If you don't want the device to attempt to scan people tha...
Thu, Aug 24, 2017 at 11:10 AM
[BioStar 1] FaceStation Proximity Level
FaceStation has a feature called a proximity level. This is a feature that allows you to set the distance in which the user will be scanned.  If the proxim...
Thu, Aug 24, 2017 at 11:05 AM
[BioStar 2] What Does the Yellow Exclamation Mark Mean? (Synchronization Issue)
If your device appears as below with a yellow triangular icon with a exclamation mark, it means that the device isn't synchronized with the server.  ...
Mon, Aug 21, 2017 at 10:47 AM
[BioStar 1] Troubleshooting Device Time Issue
If you would like to synchronize the time of the device with the server, you will have to set the device to server mode.  Refer to the article below:  ...
Thu, Aug 17, 2017 at 5:06 PM
[BioStar 1] Uploading Logs Manually
You may want to upload the logs manually in the following occasions:   a. your devices are using direct connection mode (logs aren't uploaded automa...
Wed, Aug 2, 2017 at 1:44 PM